Terms and Conditions of Sale

Effective as of: August 18, 2026

These General Terms and Conditions of Sale (hereinafter “GTC”) apply to all products offered by Champagne Vollereaux SA on the website https://www.champagne-vollereaux.fr/. By placing an order, the Customer acknowledges that they have read and accepted these GTC without reservation.

1. Seller Information

Champagne Vollereaux, Inc., Inc.

Headquarters: 48 Léon Bourgeois Street

SIRET: 09575009700016

Intra-EU VAT: FR32095750097

Email: [email protected]

Phone: 0326540305

2. Scope and Purpose

These Terms and Conditions of Sale govern the sale of products by Champagne Vollereaux SA to its consumer customers.

The Customer acknowledges having read these Terms and Conditions prior to placing an order. Confirmation of the order constitutes acceptance of these Terms and Conditions without restriction or reservation.

Champagne Vollereaux SA reserves the right to modify these Terms and Conditions at any time. The applicable Terms and Conditions are those in effect on the date of the order.

3. Products

Sale of champagne and promotional items

The products offered are described and presented as accurately as possible. However, Champagne Vollereaux SA shall not be held liable for any errors or omissions that may have occurred in this presentation.

The products comply with current regulations in France. The photographs and illustrations shown on the website are not binding.

4. Price

Prices are listed in euros, including all taxes (TTC).

Shipping costs: Free with the purchase of 42 or more 75cl bottles. Shipping costs are displayed before the order is confirmed.

Champagne Vollereaux SA reserves the right to change its prices at any time. Products are billed based on the prices in effect at the time the order is confirmed.

5. Order

The Customer should follow these steps to place an order:

1. Selecting products and adding them to the cart
2. Checking the contents of the shopping cart
3. Confirmation of Shipping and Billing Information
4. Acknowledgment and Acceptance of the Terms and Conditions
5. Order Confirmation and Payment (“Double-Click”)

The sale is considered final once the order confirmation has been sent to the Customer via email. Champagne Vollereaux SA reserves the right to refuse any order in the event of prior non-payment, insufficient inventory, or suspected fraud.

In accordance with Article 1127-1 of the Civil Code, the contract is archived and available upon request from Champagne Vollereaux SA. These Terms and Conditions are written in French. In the event of a translation, only the French version is authoritative.

6. Payment

Payment is due at the time of order. Payment is processed when the order is confirmed.

7. Delivery

Products are delivered to the following area: Metropolitan France.

In accordance with Article L.216-1 of the Consumer Code, delivery must take place within a maximum of 30 days from the date of the order, unless otherwise agreed. In the event of a delivery delay exceeding this period, the Customer may cancel the order under the conditions set forth in Articles L.216-2 and L.216-3 of the Consumer Code.

Transfer of Risk: The transfer of risk occurs at the time of the physical delivery of the product to the Customer (Article L.216-4 of the Consumer Code).

In the event of damage or a missing package upon delivery, the Customer must file a claim with the carrier and notify Champagne Vollereaux SA as soon as possible.

8. Right of Withdrawal

In accordance with Articles L.221-18 et seq. of the Consumer Code, the consumer has 14 calendar days from the date of receipt of the product (or from the date the contract for services is concluded) to exercise their right of withdrawal, without having to provide a reason or pay any penalties.

To exercise this right, the Customer must notify the Company of their decision using the withdrawal form below or by sending an unambiguous statement to the following email address: [email protected].

The Customer then has 14 days to return the product in its original packaging and in perfect condition. The Customer is responsible for return shipping costs, unless otherwise specified.

The refund will be issued within 14 days of receiving the returned item or proof of shipment, using the same payment method used when placing the order.

Exceptions: In accordance with Article L.221-28 of the Consumer Code, the right of withdrawal may not be exercised for goods made to the consumer’s specifications, goods that are likely to deteriorate rapidly, unsealed audio/video recordings, and digital content provided on an intangible medium where performance has begun with the consumer’s consent.

Standard Withdrawal Form

(Please complete and return this form only if you wish to withdraw from the contract.)

To: Champagne Vollereaux SA, 48 rue Léon Bourgeois, [email protected]:

I/We (*) hereby notify you (*) of my/our (*) withdrawal from the contract for the sale of the goods (*) / for the provision of services (*) listed below:

Ordered on (*) / received on (*) :

Name of consumer(s):

Address of the consumer(s):

Signature of the consumer(s) (only if this form is submitted in paper form):

Date:

(*) Delete as appropriate.

9. Legal Warranties

All products are covered by the following statutory warranties:

Legal Warranty of Conformity

Pursuant to Articles L.217-3 et seq. of the Consumer Code, the seller is required to deliver goods that conform to the contract and is liable for any lack of conformity existing at the time of delivery. The warranty of conformity applies for 2 years from the date of delivery of the goods.

Warranty Against Hidden Defects

Pursuant to Articles 1641 et seq. of the Civil Code, the Customer may request rescission of the sale or a price reduction in the event of a latent defect that renders the product unfit for its intended use.

10. After-Sales Service

For any questions, complaints, or requests regarding an order, the Customer may contact customer service:

Email: [email protected]

Phone: 0326540305

11. Liability

Champagne Vollereaux SA shall not be held liable for any failure to perform the contract in the event of force majeure as defined by Article 1218 of the Civil Code (natural disaster, fire, strike, pandemic, war, widespread computer system failure, etc.).

The limitations of liability do not apply in the event of bodily injury, gross negligence, or willful misconduct, or when they would constitute an unfair term within the meaning of Article L.212-1 of the Consumer Code.

12. Intellectual Property

All content on this website (text, images, logos, videos, databases, source code) is protected by intellectual property law. Any reproduction, even in part, is prohibited without the prior authorization of Champagne Vollereaux SA.

Retention of Title Clause: Champagne Vollereaux SA retains full and complete ownership of the products sold until the price, including principal and ancillary charges, has been paid in full. In the event of failure to pay in full, Champagne Vollereaux SA may demand the return of the products.

13. Personal Information

Personal data collected in connection with orders is processed in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.

The data controller is Champagne Vollereaux SA. Data is collected for the purposes of processing orders, managing customer relationships, and, where applicable, sending marketing communications (with consent).

The Customer has the right to access, correct, delete, restrict the processing of, object to, and request the portability of their data. To exercise these rights: [email protected].

14. Disputes and Mediation

In the event of a dispute, the consumer-customer may seek assistance from a consumer mediator free of charge:

Mediator—to be provided by the seller.

European Online Dispute Resolution (ODR) Platform: https://ec.europa.eu/consumers/odr

These Terms and Conditions are governed by French law.

In the event of a dispute, the consumer may bring the matter before the competent court in the consumer’s place of residence or at the location of Champagne Vollereaux SA’s corporate headquarters.

15. Final Provisions

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

The fact that Champagne Vollereaux SA does not invoke a breach by the Customer of any of its obligations shall not be construed as a waiver of the obligation in question.

These Terms and Conditions, together with the price lists and product descriptions, constitute the entire agreement between the parties.

These Terms and Conditions are a standard template generated automatically. We recommend that a legal professional review them before publication, particularly for specific types of business activities.